Shipping

Free In Store Pickup

If you would like to pick up your order, we provide free in store pickup! Just choose FREE IN STORE PICKUP as your shipping method at checkout. Please allow 24 hours for processing. We will notify you via email or text when your items are available for pick up.

For time-sensitive orders, feel free to call our store location at 408- 354-7909 or email us at orders@kitschcouture.com  and we will do our best to have it expedited. All orders must be placed at TenNorth.com.

 

Free Shipping On US Orders Over $100

Our free ground shipping (USPS) applies to contiguous U.S. domestic orders over $100.

Domestic Shipping & Handling

All domestic packages are shipped via  USPS.  Below are the current options available:

USPS Priority $5.99 1-3 days *
USPS Express $34.99 Next Day**

Hawaii, Alaska & Puerto Rico

*We ship to Hawaii, Alaska and Puerto Rico via USPS Priority with an expected delivery time of 6-9 days.
**Next day air are not available at this time.

Shipping Time

Our Shipping Department is open Monday to Friday 10 a.m. - 5 p.m. Orders placed after 12 p.m. are processed the following business day. Please allow up to 1 – 2 business days to fully process your order. Orders are not processed on the weekend. Please note that all ground and non-contiguous shipment times are not guaranteed. Delivery dates are based on average transit time.

Our shipping department will be closed for the following dates:
  • Monday through Thursday, February 15 - 18, 2016
  • Monday, July 4, 2016
  • Monday, September 5, 2016
  • Thursday, November 24 - 25, 2016

International Shipping & Handling

We have a flat rate shipping cost, $44.99 USD, for all international orders. All international orders take 5-7 days transportation. Once reaching your country, it may take additional days for the package to be passed through customs. This additional time varies with each country.

Your order may be subject to import duties and taxes, which are levied once a shipment reaches your country.  Ten North and Kitsch Couture, Inc. is not responsible for any duties/taxes applied to your package. You will be responsible for paying additional charges for customs clearance.

If you refuse a shipment from Ten North or Kitsch Couture, you are responsible for the original shipping charges,  import fees that are incurred on the package, and the cost of returning the package. This amount will be deducted from your merchandise refund. In the instance, the return fee exceeds the amount of the merchandise plus shipping costs, the package will be abandoned and you will not be refunded.

Countries we currently ship to:

Australia Finland              Japan     Saudi Arabia     Ukraine
Austria France Malaysia Singapore United Arab Emirates
Belgium Germany Netherlands South Korea United Kingdom
Belize Greece New Zealand Spain
Brazil Hong Kong Norway Sweden
Canada India Poland Switzerland
Czech Republic Ireland  Portugal Taiwan
Denmark Italy Romania Turkey